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I have not received my order.You can view the status and other information of all your orders, whether pending or fulfilled, that you have placed with Oriti.in by clicking My Account link on the top right after you login to your Oriti.in account. This will take you to "My Account - My Orders" page, where you can view the status of all your orders. Also note that our dispatch time is between 2-21 days from the date of placing the order.
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How do I return or exchange the products I ordered ?If you have any problem with your items, please contact us at oritistore@gmail.com to open up a conversation on how we may address your concern. We are always at your service.Please go through Shipping and Returns Page.
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How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?If you receive an email, a call from a person/association claiming to be from www.oriti.in seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Oriti.in or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
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How can I check my order status?You can view the status and other information of all your orders, whether pending or fulfilled, that you have placed with Oriti.in by clicking My Account link on the top right after you login to your Oriti.in account . This will take you to "My Account - My Orders" page, where you can view the status of all your orders.
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I have made the payment already but I have not received my order?Relax, your money is safe with us. Our estimated delivery time is between 2-21 days once you place the order. You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Oriti.in. To check the status of your pending orders, click on My Account link in the top right after you login to your Oriti.in account. This will take you to your "My Account - My Orders" page, where you can view the status of all orders.
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I have received a damaged product from Oriti.in. What's next?We aim to get it right the first time which is why we inspect each product 3-4 times throughout our quality control process. If you feel you have received a defective product, please contact us at oritistore@gmail.com with your order # and a photo of the product in question to open up a conversation on how we can make this right.
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I have received a partial order / incomplete order from Oriti.in?We try to ship all products of an order together. However, sometimes few products of an order may get dispatched from different locations. If so, we might ship some products out first and ship the remaining in a separate shipment to ensure that you don't wait any longer than you have to. We will notify you each time a shipment is dispatched or it is out for delivery, so that you can track it till we deliver the complete order.
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